General Rental Information
- The renter and the driver have to be in possession of a valid driving license for at least 2 years.
- The minimum driver's age is 21 years . The maximum driver's age is 75 years.
- Driving license printed with non-Roman alphabet (Arabic, Chinese, Japanese and Cyrillic etc.) must
be complemented by an International driving license.
Valid ID card or passport, Voucher, and Credit Card are requested at time of pick up.
-.The car shown on your voucher is for guidance only and may be substituted for an alternative, similar
or upgraded car (at no extra cost) at our option.
- Rates are calculated on the basis of collection/return to the same rental location. Rental days are
calculated on a 24-Hour basis from the vehicle pick up. There is a grace period of two (2) hours at the
drop off time. Over two (2) hours delayed renter will be charged an additional day.
- Any additional charge for extra equipment will be paid locally.
-No show customers will be charged with the amount of three (3) days of the total rental.
-Cancellations of any kind, within 24 hours prior to pick up, will be charged with the amount of two (2)
days of rental (for example refusal of customer to rent at pick up time, non valid credit card, refusal to
hand in deposit, non-valid driving license, renter in influence of alcohol, etc.).
Your Rental Includes
Collision Damage Waiver
24h road assistance inside Macedonia
Free car parking near the airport
Your Rental excludes
Fines, toll fees & parking charges
Administration fees for fines (5 euro)
Administration fee for damage (50 euro). In case of resenting the Police Report for FDW customers
the Administrative Cost for Damage will not be charged.
-DOMESTIC ONE WAY RENTALS VAT ICLUDED:
SKOPJE OHRID KUMANOVO VELES BITOLA GEVGELIJA
SKOPJE 0 50 30 30 50 60
- INTERNATIONAL ONE WAY RENTALS VAT INCLUDED
FROM BELGRADE PODGORICA TIVAT PRISTINA TIRANA
SKOPJE 230 200 210 50 90
OHRID 260 200 220 50 90
International One Way Charges for non mentioned destinations are on request (for distances
0-200 Km , charge 0.8 euro / KM, for 201-500 Km , charge of 0.6 euro/Km , for 501+ Km,
charge of 0.45 euro/km)
Conditions of Payment
- A Credit Card at driver's name is always required.
- Accepted credit cards are VISA, MASTER CARD and MAESTRO.
- Payment is possible with credit card.
-If renter’s credit card is not valid or does not have the sufficient amount for the deposit required,
service will not be provided and a charge of two (2) days rental will be applied.
Surprice Car Rentals require a returnable deposit to be guaranteed bycredit card for each car. If the car
is returned in same condition as taken, the deposit will be released after the inspection of the car.
Deposit amount is in range from 500 - 1000 euro depending of car type.
Car CDW FDW0 EXCESS
500 eur 9 eur/ DAY
500 eur 10 eur/DAY
500 eur 10 eur/DAY
600 eur 10 eur/DAY
600 eur 10 eur/DAY
600 eur 10 eur/DAY
700 eur 14 eur/DAY
1000 eur 18 eur/DAY
Border crossing policy
- Border crossing is allowed by request for all Balkan countries, countries of European Union (Greece, Bulgaria,
Serbia, Albania, Kosovo, Montenegro, Bosnia and Herzegovina, and Croatia). Standard price is 35 EUR per
border/country. Rentals are not allowed for countries outside Europe.
Third Party Insurance (TPL) – TPL Coverage is 500.000 euro
Collision Damage Waiver (CDW)
Collision Damage Waiver removes the driver's responsibility to a part of the vehicle in case of damage.
Damage insurance is not valid in the following cases:
The car is driven under the influence of alcohol or drugs.
In case of accident or damage no police report for insurance occurrence is presented upon returning the
Renter has allowed another person not authorized in the Contract or not having a driver's license to
drive the car.
Theft Protection (TP)
Theft Protection removes the driver's responsibility to a part of the vehicle in case of theft.
In case of theft is requested the Police Report and the Key of the vehicle.
Personal Accident Protection (PAI)
By taking out personal accident protection can also be extended to cover the consequences of an
PAI is not included in the rental; additional cost is 3 EUR per day.
PAI Coverage is 50.000 euro
Cleaning fees: If the vehicle is returned extremely dirty from the inside the cleaning cost is 50,00 euro
All the car will be provided with full tank or partially full and should be returned the same.
Additional charge will be applied at higher rate if there is a missing fuel. Rate for missing fuel is 1.50
EUR per liter.
Out of Hours Fee
Working time of the office is from 08:00 until 20:00. Reservations which time of pick up is after 20:00
will be additional charge of 15.00 euro (VAT included).
Hotel Deliveries / Collections
Skopje Airport: free of charge
Offices in Skopje: free of charge
Hotels in Skopje: free of charge up to 5 km from the city center
Delivery and collection from 5 km up to 35 km from Skopje City Center costs20 Euro VAT included
Lost keys and Documents
The Car Rental Company will charge if key(s) are lost or badly damaged 150 Eur. VAT INCLUDED
If the customer loses the documents the charge will be 300 euro VAT INCLUDED
Local Charges and fees
Out of Hours Fee : (20:00-08:00) : 15 EUR
Border Crossing : 35 EUR Per Border
Snow chains: 1.50 EUR per day 30 EUR Maximum. Loss or replacement 40 euro
GPS:5 EUR per day;40 EUR Maximum.Loss or replacement 200EURO
Baby Seat: 2,5 EUR per day ; 25 EUR Maximum.Loss or replacement 70 euro
Booster Seat: 2,5 EUR per day ; 25 EUR Maximum.Loss or replacement 70 euro
Additional Driver : 3 euro per day ; 15 EUR Maximum
PAI is 3 EUR per day
VAT 18% is included
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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